Our goal is to ship all packages on the same business day if ordered by 2 pm CST, and the following business day if ordered after 2 pm CST. Tracking numbers are provided for all shipments within 24 hours.
Van's Parts accepts most new, unopened items within 30 days of delivery for a full refund. Buyer must return the item in the original packaging in a new, unused, and uninstalled condition. All documentation and parts must be included in the original packaging for the return to be accepted. We will pay the return shipping cost if the return is a result of our error.
Refunds will be given as money back, or exchange (buyer’s choice). Return shipping is paid by the buyer and a 10% restocking fee will apply, unless the return is a result of our error. Items must be returned within 30 days of delivery to be eligible for a refund.